This Refund & Cancellation Policy applies to paid Parametric R&D plans, subscriptions, and digital service purchases on prmtrc.com.

1. Nature of the product

Parametric R&D sells digital software access and online R&D services (browser studios, storage, AI usage allowances). There is no physical goods shipment.

2. Cancellation

You may cancel a recurring subscription at any time from your account Console (when billing is enabled) or by emailing ceo@prmtrc.com.
Cancellation stops the next renewal. You keep access until the end of the paid period already charged.
Guest / free tiers can be stopped anytime by signing out or deleting the account.

3. Refunds

Unused paid period (cooling-off): If you request a refund within 7 days of a first paid purchase and have used little or no paid AI/run quota, we will generally refund the unused charge.
After substantial use: If paid AI tokens, builds, or storage benefits were materially consumed, refunds are discretionary and may be prorated or declined.
Duplicate / failed charges: Clear billing errors are refunded in full after verification.
Chargebacks: Please contact us first so we can resolve the issue faster than a dispute.

4. How to request a refund

Email ceo@prmtrc.com with: account email/username, payment date, and reason. We aim to respond within 1–3 business days. Approved Stripe refunds typically appear on your statement within 5–10 business days depending on your bank.

5. Beta disclaimer

During public beta, features may change. Beta instability alone is not an automatic refund reason if the paid entitlements were delivered, but we will review goodwill cases fairly.

6. Contact

Billing & refunds: ceo@prmtrc.com